Multiple Choice
Which of these facts are absolutely necessary to determine during an interview with a client?
A) The software in use at the time of the problem.
B) The hardware in use at the time of the problem.
C) The task the customer was trying to perform at the time of the problem.
D) All answers provided are correct.
Correct Answer:

Verified
Correct Answer:
Verified
Q32: If Windows will not boot, you can
Q33: Match the following diagnostic and repair tools:<br>-Advanced
Q34: As a technician on the job, you
Q35: A customer complains that his hard disk
Q36: Match the following:<br>-NTLDR<br>A) A primary feature in
Q38: Match the following:<br>-Troubleshooting cycle<br>A) A primary feature
Q39: Match the following:<br>-Operating system<br>A) A primary feature
Q40: Match the following:<br>-Last known good configuration.<br>A) A
Q41: If a disk access time gets longer
Q42: The Windows XP Recovery Console permits access