Alison Is a Baker Who Specializes in Gluten-Free Cakes

Multiple Choice

Alison is a baker who specializes in gluten-free cakes. She wants to determine what strategy makes sense for her business and has created the following options: 1) a regular cake at $25.00 per cake or 2) a cake with a base price of $30.00 with modifications costing extra. If Alison decides to proceed with option 2, then what is an appropriate internal business process perspective goal for Alison?

A) Create a training program for employees to learn new frosting techniques.
B) Create weekly cake themes that utilize on-hand perishables and reduce waste.
C) Distribute a customer satisfaction survey to gather data and feedback.
D) Purchase a new oven to reduce baking times and improve order turnaround times.