The Management for Lyra Corp

Multiple Choice

The management for Lyra Corp. has decided to work towards streamlining processes across many of their divisions. Each department chair must collect data relevant to their unique functions and operations to assist management with constructing ad hoc reports. If management would like to gain insight into their customers' satisfaction, then what information would be best to use for this goal?

A) A lead generation report from the sales and marketing department
B) A report with survey scores received from a customer survey sent out by the customer service department
C) A website user summary report generated by the information and technology department
D) An accounts receivable aging report from the accounting department