Question 1

________ orientation sessions are generally designed to help the new employee get up to speed on the new job,co-workers,policies,procedures,and expectations.

Accepted Answer

A)  Career path 
B)  Job rotation 
C)  Work-unit 
D)  Critical incident

Question 2

What is a cafeteria-style benefit plan?

Accepted Answer

The answer of What is a cafeteria-style benefit plan?...

Question 3

In which of the following cases will written tests be the most useful selection technique?

Accepted Answer

A)  JEG needs an operator for the specialized machinery used on the shop floor and must decide from among ten candidates for the job. 
B)  N&S Corp. is conducting internal recruitment for a trainer for employees and needs a person who can interact well with others. 
C)  Orangetree is holding walk-in interviews and needs to eliminate at least half of the 200 candidates depending on their aptitude. 
D)  Papercraft Inc. is looking for artists who can design and produce specialized gift items and has placed ads on several job portals.

Question 4

Which of the following selection techniques is likely to offer the highest validity?

Accepted Answer

A)  ABC 24/7, a news channel, is looking for an anchor to host a talk show on current affairs. Each candidate is asked a variety of questions depending on their personal work experience and areas of strength. 
B)  N&S is conducting campus interviews that attract a large number of applicants. To eliminate those who do not have the necessary skills, N&S makes applicants fill out a preliminary questionnaire. Based on the results, N&S then decides who qualifies to the next round. 
C)  Orangetree finds it more important that new employees fit in with the company culture and other employees. Thus, interviews are generally conducted individually by a number of top managers, who assess candidates' fit with the company. 
D)  Papercraft is a family firm and the CEO has the final say in all employee hires. Employees are often hired on the basis of a brief interview with the CEO, rather than the company's formal interview process.

Question 5

Orangetree has hired new employees following a campus recruitment drive.Tim and Sandy,the new employees,have the skills to do the job but lack experience in the work environment.Orangetree assigns two older employees in the same department to help Tim and Sandy get accustomed to the functioning of the organization.This is known as ________.

Accepted Answer

A)  apprenticeship 
B)  mentoring 
C)  job rotation 
D)  job sharing

Question 6

What does "valid selection technique" mean in the context of job selection?

Accepted Answer

The answer of What does "valid selection technique" mean in...

Question 7

Alison is a newly promoted manager at N&S.Though she has the requisite qualifications in terms of experience and process knowledge,her team told her supervisors that Alison's management style is abrasive and authoritarian.Which of the following sets of skills does Alison need to improve?

Accepted Answer

A)  technical skills 
B)  conceptual skills 
C)  interpersonal skills 
D)  motor skills

Question 8

What are graphic rating scales? What are their advantages and disadvantages?

Accepted Answer

The answer of What are graphic rating scales? What are...

Question 9

Papercraft Inc.is considering introducing a job sharing program for some departments in the company.Which of the following,if true,would weaken Papercraft's decision?

Accepted Answer

A)  An employee survey revealed that most employees would prefer to have more flexible work timings. 
B)  The nature of the work involves very little feedback. 
C)  On account of the nature of the projects, most projects are undertaken single-handedly. 
D)  The company's workforce is mainly composed of young, independent, single male employees.

Question 10

Janet has been a manager at N&S for the past six years.Following the retirement of her superior,Janet expected to be promoted in his place.However,a male colleague with similar qualifications and less experience was promoted instead.Janet notices that most top-level managers in N&S are male,even though a substantial percentage of the employees are female.Which of the following terms explains this scenario?

Accepted Answer

A)  the golden handshake 
B)  the golden handcuffs 
C)  the glass ceiling 
D)  the glass cliff

Question 11

________ usually involve(s)the termination of an employee for criminal behavior,such as theft of company property,or for violating the company's policies,such as sharing confidential information with its competitors.

Accepted Answer

A)  Layoffs 
B)  Furloughs 
C)  Firing for cause 
D)  Voluntary redundancy

Question 12

When a job has high physical demands,companies require physical examinations as part of the screening process.Information gathered from the examinations can be used in all of the following ways EXCEPT ________.

Accepted Answer

A)  helping to reduce insurance claims 
B)  selecting physically qualified applicants 
C)  checking for issues unrelated to job performance 
D)  protecting against lawsuits by identifying high-risk applicants

Question 13

Which of the following is true for 360-degree feedback?

Accepted Answer

A)  The results are easily quantifiable and comparable across the company. 
B)  This technique completely eliminates the potential for bias in evaluations. 
C)  It is quick and easy to collect and quantify the data relevant to this feedback. 
D)  It attempts to measure a person's performance from multiple perspectives.

Question 14

A(n)________ is a system that ties some compensation to employee performance.

Accepted Answer

A)  broadband plan 
B)  cafeteria plan 
C)  incentive plan 
D)  open compensation

Question 15

Structured interviews tend to have lower levels of validity than unstructured interviews.

Accepted Answer

A) True 
 B)False

Question 16

Placing an employee in several functional areas over the course of his or her career is called cross-functional job rotation.

Accepted Answer

A) True 
 B)False

Question 17

Immediately upon being promoted to store manager in a bookstore,Rachel receives details of her new compensation package: her salary is tied to store profit,and she must customize her benefit plan.This manager's pay structure is a form of ________,and her benefit plan is ________.

Accepted Answer

A)  at-risk compensation; traditional 
B)  at-risk compensation; cafeteria-style 
C)  variable compensation; traditional 
D)  piece-rate compensation; cafeteria-style

Question 18

Which of the following is true for behaviorally anchored rating scales (BARS)?

Accepted Answer

A)  BARS are very similar in methodology to 360-degree feedback. 
B)  BARS and graphic rating scales have nothing in common. 
C)  BARS rate employee characteristics using a quantitative scale. 
D)  BARS rank employees in terms of abstract qualities rather than specific behaviors.

Question 19

Explain how orientation programs train employees in technical,interpersonal,and conceptual skills.

Accepted Answer

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Question 20

The practice of moving individuals to various types of jobs within the organization at the same level or next-immediate-higher level for periods of time from an hour or two to as long as a year is known as ________.

Accepted Answer