The CEO and Senior Managers Recognize That the Organization Is

Multiple Choice

The CEO and senior managers recognize that the organization is in danger of losing its competitive advantage and that change is necessary. They should begin the process by:

A) checking with subordinates to determine whether change is feasible.
B) removing individuals who are likely to cause disruption to the change process.
C) providing a meaningful reason for associates and managers to attempt change.
D) training managers in new processes and procedures that will be required as part of the change.
E) identifying key managers and associates who must be convinced of the need for change.