Which of the Following Steps Is Not Part of the Refreezing

Multiple Choice

Which of the following steps is not part of the refreezing phase of organizational change?

A) implementation of evaluation systems that track expected behaviors
B) implementation of permanent training systems for upgrading knowledge and skills
C) creating reward systems that reinforce expected behaviors
D) relying on loyalty to the organization to maintain expected behaviors
E) ensuring that hiring and promotion systems support the new demands