Question 1

Caleb is feeling insecure in his new school. He doesn't know anyone and feels like an outsider. Because he has always enjoyed writing, he joins the yearbook staff. Within a few days of joining the group, Caleb feels more confident and sure of himself. Which need has Caleb fulfilled by joining this group?

Accepted Answer

A)  His need for protection 
B)  His need to belong 
C)  His need to improve 
D)  Pressure to join something

Question 2

Because membership in most groups has a life span, it is pretty common to enter the ______ stage of socialization at some point in a group's evolution.

Accepted Answer

A)  antecedent 
B)  exit 
C)  assimilation 
D)  encounter

Question 3

Owen is very active in his church. When his wife dies, he loses interest in eating and taking care of himself, so his church forms a group to help care for Owen. They bring him food, make sure he is sleeping, and spend time with him so he knows he is not alone. Owen's church group understands what about their role as a small group?

Accepted Answer

A)  They can improve someone's performance. 
B)  They can pressure someone. 
C)  They can fulfill a need to belong. 
D)  They can provide protection.

Question 4

A string quartet and the cast of Saturday Night Live are both examples of how small

Accepted Answer

A)  groups can effectively work together to do which of the following? 
B)  Promote social networking 
C)  Create art and ideas 
D)  Help us learn 
E)  Compete

Question 5

Which practice is central to accomplishing any group's mission?

Accepted Answer

A)  Communication 
B)  Independence 
C)  Identity 
D)  Interdependence

Question 6

In the film Remember the Titans, Coach Herman Boone (played by Denzel Washington), must deal with racial issues on his football team. At one point, he wakes his players up at 3:00

Accepted Answer

A)  Role 
B)  Problem-solving 
C)  Consciousness-raising 
D)  Encounter

Question 7

What is it called when group members contribute less to the group than the average member, particularly as the group grows in size?

Accepted Answer

A)  Conflict 
B)  Social loafing 
C)  Laziness 
D)  Social sacrifice

Question 8

Which of the following is NOT true about larger small groups (15 or more members)?

Accepted Answer

A)  They can be difficult to coordinate. 
B)  Members can find it difficult to communicate efficiently with one another. 
C)  Larger groups tend to communicate more about their tasks than smaller groups. 
D)  Larger groups may find it necessary to divide their work, assigning specific tasks to pairs of people who can more easily coordinate their schedules.

Question 9

At which phase of socialization do you apply pre-existing beliefs, attitudes, and expectations to the new group you are joining?

Accepted Answer

A)  Exit 
B)  Encounter 
C)  Antecedent 
D)  Anticipatory

Question 10

What term describes the scenario in which each group member influences, and is influenced by, every other group member?

Accepted Answer

A)  Working together 
B)  Interdependence 
C)  Codependence 
D)  Dependence

Question 11

Although it has never been discussed, it is understood that when someone in your study group is going to be late, that person should send a text message. What term best describes your study group's unspoken understanding?

Accepted Answer

A)  Norm 
B)  Rule 
C)  Guideline 
D)  Principle

Question 12

Two group members gossiping before a group meeting about their weekend is an example of what type of communication?

Accepted Answer

A)  Consciousness-raising 
B)  Encounter 
C)  Problem-solving 
D)  Role

Question 13

Lee is on the executive board of the homeowners' association for his neighborhood. Although he believes there should be a governing board to make sure all homeowners are following appropriate rules and regulations, lately he feels the association has been looking for easy ways to make money, instigating and enforcing unfair rules. As Lee begins doubting the effectiveness of the group, he will most likely enter which phase of socialization?

Accepted Answer

A)  Encounter 
B)  Antecedent 
C)  Exit 
D)  Assimilation

Question 14

We join study groups because small groups can

Accepted Answer

A)  help us learn. 
B)  create art and ideas. 
C)  promote social networking. 
D)  provide support.

Question 15

Danielle is in a small group with Leighton in their sociology class. Danielle finds Leighton to be abrasive and completely disagrees with her on a lot of what she says. Danielle decides that, to keep the group environment constructive, she will find the positive aspects in what Leighton says and celebrate the diversity in the group. What method is Danielle using to keep group communication positive?

Accepted Answer

A)  Respecting others 
B)  Celebrating success 
C)  Defusing stress 
D)  Building group cohesion

Question 16

If someone in your group receives good news or achieves a goal, you should ask if you can share the news with the group. By doing this, you are doing what to contribute to a constructive group environment?

Accepted Answer

A)  Building group cohesion 
B)  Celebrating success 
C)  Defusing stress 
D)  Respecting others

Question 17

Groups are interdependent if the members all influence each other, but they are ____________ only if the members work together toward the same goal.

Accepted Answer

A)  successful 
B)  effective 
C)  cohesive 
D)  influential

Question 18

If a committee has a designated chairperson and note-taker, these are what types of roles?

Accepted Answer

A)  Assigned 
B)  Formal 
C)  Informal 
D)  Unassigned

Question 19

Accomplishing almost any task requires the availability of ___________, which are entities that enable us to be productive.

Accepted Answer

A)  resources 
B)  diversity 
C)  sacrifices 
D)  synergy

Question 20

When Tina Wells was a high school student, she wrote product reviews for a local newspaper. Soon, so many companies started sending her products that she assembled a group of friends to help her test the products. By the time she graduated from college, Wells had 250 teenagers reviewing products, and today, Buzz Marketing Group is a teen-focused market research firm with clients such as Sony BMG, PBS, and American Eagle. Wells recognized the power that small groups had to do which of the following?

Accepted Answer

A)  Focus on discrete tasks 
B)  Compete 
C)  Evaluate and advise 
D)  Create art and ideas

Exam 9: Communicating in Small Groups