Question 1

The ____________ model of communication maintains that both people in a conversation are simultaneously sources and receivers.

Accepted Answer

A)  Action 
B)  Transaction 
C)  Reaction 
D)  Interaction

Question 2

Which of the following is NOT a component of the action model of communication?

Accepted Answer

A)  Source 
B)  Receiver 
C)  Noise 
D)  Feedback

Question 3

Someone with communication __________________ is able to communicate in ways that are effective and appropriate in a given situation.

Accepted Answer

A)  skills 
B)  traits 
C)  talent 
D)  competence

Question 4

When you put your idea in the form of language or a gesture that the receiver can understand, you are ____________ the message.

Accepted Answer

A)  decoding 
B)  channeling 
C)  encoding 
D)  interpreting

Question 5

Which term best describes the process by which signs, symbols, and behaviors are used to exchange information and create meaning?

Accepted Answer

A)  Interaction 
B)  Communication 
C)  Talking 
D)  Feedback

Question 6

According to the interaction model of communication, receivers are not passive. Instead, receivers offer various verbal and nonverbal responses to what kinds of messages?

Accepted Answer

A)  Noise 
B)  Feedback 
C)  Context 
D)  Channels

Question 7

Which of the following can make someone a more competent communicator by enabling that person to see how his or her behavior fits, or doesn't fit, in a given social situation?

Accepted Answer

A)  Self-monitoring 
B)  Adaptation 
C)  Empathy 
D)  Cognitive complexity

Question 8

Kyle enjoys having philosophical discussions about the meaning of life in which he often touches upon his own sense of purpose. These discussions meet which needs for Kyle?

Accepted Answer

A)  Physical needs 
B)  Instrumental needs 
C)  Relational needs 
D)  Spiritual needs

Question 9

Kareem and Haidy have been engaged for two years, but they have been arguing a lot for the past six months. When Haidy tries to break off the engagement, Kareem insists they try couples' counseling first. He is sure that if they just work on their communication skills, they can continue with the engagement. After a few weeks of counseling, Haidy still chooses to end the engagement, despite the open communication they experienced in the counseling sessions. Kareem is surprised, thus showing he most likely believes which communication myth?

Accepted Answer

A)  Everyone is a communication expert. 
B)  Communication is inherently good. 
C)  Communication can break down. 
D)  Communication will solve any problem.

Exam 1: Communication: A First Look