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    Business
  3. Study Set
    Managing Customer Experience
  4. Exam
    Exam 11: Optimizing Around the Customer: Measuring the Success of Customer-Based Initiatives and the Customer-Centric Organization
  5. Question
    Legacy Metrics Include All of the Following Except
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Legacy Metrics Include All of the Following Except

Question 8

Question 8

Multiple Choice

Legacy metrics include all of the following except:


A) quarterly product sales
B) number of new customers acquired
C) Return on Customer
D) return on investment

Correct Answer:

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