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    Exam 9: Recover the Potentially Lost Customer
  5. Question
    Deciding That the Customer Is Always Right Is
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Deciding That the Customer Is Always Right Is

Question 13

Question 13

Multiple Choice

Deciding that the customer is always right is:


A) the best way to keep customers loyal.
B) difficult to do, but important.
C) less effective than deciding to always solve the problem.
D) all of the above

Correct Answer:

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