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    Exam 12: Exceed Customer Expectations With Convenience and Timing
  5. Question
    Failing to Share a Customer's Sense of Urgency About Time
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Failing to Share a Customer's Sense of Urgency About Time

Question 5

Question 5

Multiple Choice

Failing to share a customer's sense of urgency about time:


A) discounts the customer.
B) leads to unfulfilled expectations.
C) neither A nor B
D) both A and B

Correct Answer:

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