Despite Many Similarities Between Them, Wal-Mart and K-Mart Have Very

Multiple Choice

Despite many similarities between them, Wal-Mart and K-Mart have very different results, largely because of "little things"that seem to result in better customer service. How do the sales of these two companies compare?

A) Wal-Mart more than $400 Billion/yr; K-Mart about $50 Billion
B) Wal-Mart $100B/yr; K-Mart $50B/yr
C) K-Mart $100B/yr; Wal-Mart $50B/yr
D) Sales figures are almost the same, although Wal-Mart customers seem to be happier.