Multiple Choice
In the example in the text, a dissatisfied customer at Happy Jack's store could cost the store how much in revenues and other lost customers over a ten-year period?
A) $43,000 and 12 other lost customers
B) $198,000 and 21 other lost customers
C) $86,000 and 15 other lost customers
D) $442,000 and 17 other lost customers
Correct Answer:
Verified
Correct Answer:
Verified
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