When Susanna Purchased a Silk Blouse from Chadwick's of Boston

Multiple Choice

When Susanna purchased a silk blouse from Chadwick's of Boston, a catalog retailer, she was given a transaction number. In the event of any problems with her shipment, she could call the company, use the number, and discuss the status of her order. This identification number is used by Chadwick's to:

A) reduce telemarketing costs.
B) guarantee the sweatshirt will fit properly.
C) provide the consumer with postsale service.
D) ensure there will be no product liability claims.
E) verbalize its implied warranty.