Multiple Choice
An understanding of the causes of conflict is important for managers because they need to know how to reduce or resolve conflict and also how to:
A) recognise troublemakers and deal with them.
B) ensure problems are not being hidden.
C) stimulate conflict positively when appropriate.
D) encourage dissension to promote change.
Correct Answer:
Verified
Correct Answer:
Verified
Q13: Using a force-field analysis how would you
Q14: A successful, but often under-utilised, strategy for
Q15: Ethical questions arise with the use of
Q16: The results of Gibbs Springer's study indicate
Q17: Kurt Lewin suggests a relatively simplified three-step
Q19: As people mature, interests, abilities and behaviours
Q20: Internal factors causing the need for change
Q21: How would you compare and contrast issues
Q22: Which factor below does not represent an
Q23: To achieve a compromise, individuals involved in