Rather Than Speaking with Each Employee Face-To-Face, Greta Sharp E-Mailed

Multiple Choice

Rather than speaking with each employee face-to-face, Greta Sharp e-mailed each employee a copy of the memo regarding the new vacation policy. The e-mail itself is an example of the __________ in the communication model.

A) social context
B) channel
C) encoding
D) message decoding
E) feedback