Recently, Katherine Quinn, a Professor at a Midwestern University, Was

Multiple Choice

Recently, Katherine Quinn, a professor at a Midwestern university, was very impressed with a student who stopped by her office. The student had a firm handshake, was well-dressed, maintained excellent eye contact, and had a very pleasant demeanor. From this description, we can tell that the student was practicing excellent __________ skills.

A) oral communication
B) nonverbal communication
C) casual communication
D) outgoing communication
E) multi-purpose communication