Suppose You Are Chatting with a Friend Who Works at a Bank

Multiple Choice

Suppose you are chatting with a friend who works at a bank. Your friend tells you that, at her bank, during the course of a year, an average employee will spend three months as a teller, three months as a customer service representative, three months as a loan processor, and three months as a clerical worker. You immediately recognize that your friend's bank practices

A) job refinement.
B) job rotation.
C) job advancement.
D) job enrichment.
E) job enlargement.