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Technician a Asks the Service Consultant to Clarify Unclear Items

Question 11

Multiple Choice

Technician A asks the service consultant to clarify unclear items on the work order. Technician B sticks to the "three Cs" when communicating with the customer. Which technician is correct?


A) Technician A only
B) Technician B only
C) Both technicians A and B
D) Neither technician A nor B

Correct Answer:

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