Multiple Choice
Technician A says that aftermarket parts must meet more demanding criteria than OEM parts. Technician B says that the cost of an aftermarket part may be about the same as an OEM part from the dealer. Which technician is correct?
A) Technician A only
B) Technician B only
C) Both technicians A and B
D) Neither technician A nor B
Correct Answer:

Verified
Correct Answer:
Verified
Q10: Professionalism includes which factor?<br>A)Becoming a teammate with
Q11: Technician A asks the service consultant to
Q12: The three Cs include _, _, and
Q13: All of these are usually responsible for
Q14: A new technician trainee can get advice
Q16: Technician A says that more time should
Q17: If a customer is not attentive during
Q18: Which of these terms refers to the
Q19: Technician A says that customer pay rate
Q20: Flat rate pay means _.<br>A)The technician is