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    Medical Office Procedures
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    Exam 4: Office Communications: Phone, Scheduling, and Mail
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    There Are Many Ways to Answer the Phone, but the Preferred
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There Are Many Ways to Answer the Phone, but the Preferred

Question 23

Question 23

Multiple Choice

There are many ways to answer the phone, but the preferred method is to answer with:


A) "Hello"
B) "Good morning"
C) "Dr. _____'s office, this is _____."
D) "Please hold the line"

Correct Answer:

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