Question 1

Gestures and posture are both examples of movement.

Accepted Answer

A) True 
 B)False  True

Question 2

Of the following, which does not work with the others to achieve accurate listening?

Accepted Answer

A)  organizing the message 
B)  visualizing the message 
C)  summarizing the message 
D)  differentiating between the main and supporting points B

Question 3

South Africans and Arabs businesspeople generally operate within four zones: intimate, personal, social and public.

Accepted Answer

A) True 
 B)False  False

Question 4

Managerial listening requires nonverbal awareness.

Accepted Answer

A) True 
 B)False

Question 5

Research indicates information transmitted via the grapevine in organizations is 75 percent accurate.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not a barrier to listening?

Accepted Answer

A)  listening- speaking differential 
B)  motivation 
C)  noise 
D)  willingness

Question 7

A secondary question is the first question about a topic.

Accepted Answer

A) True 
 B)False

Question 8

According to the discussion presented in this chapter, what is the difference between interactive and active listening?

Accepted Answer

The answer of According to the discussion presented in this...

Exam 7: The Behavioral Approach and Human Relations Approach

Gestures and posture are both examples of movement.