Multiple Choice
This is an institution-wide concept that involves all members of the health care team in creating quality processes to improve customer satisfaction.
A) Quality assurance
B) quality management
C) quality improvements
D) None of these
Correct Answer:
Verified
Correct Answer:
Verified
Q2: The focus of Quality Assurance is on
Q3: For some specimen storage conditions, the highest
Q4: Quality Cost Management in phlebotomy includes the
Q5: Prior to use on patients, glucometers and
Q6: Which error in quality control results occurs
Q8: Determining the acceptability of both outcomes and
Q9: A quality management system (QMS) monitors<br>A) organizational
Q10: Which statement is FALSE regarding Levy-Jennings charts?<br>A)
Q11: When should quality control activities be in
Q12: Determining ways to prevent errors from happening