Matching -Developing a Good Uniform Solution for All Customers, Regardless of of Their

Multiple Choice

Matching
-Developing a good uniform solution for all customers, regardless of their buying motives

A) appropriate need discovery
B) appropriate need-satisfaction presentation
C) inappropriate need discovery
D) appropriate selection of the product
E) inappropriate need-satisfaction presentation
F) inappropriate selection of the product
G) informative presentation
H) reminder presentation
I) Active Listening
J) pleasure questions
K) need-satisfaction question