Multiple Choice
Matching
-Adapting your communication style to suit your customer's style
A) style-flexing
B) dominance continuum
C) sociability continuum
D) communication-style bias
E) emotive
F) directive
G) reflective
H) supportive
I) spontaneous
J) reflective communication style.
K) stress.
L) versatility.
M) zone 1
Correct Answer:
Verified
Correct Answer:
Verified
Q5: Matching<br>-A word that could aptly describe emotives
Q6: Matching<br>-In the excess zone, may become outspoken
Q7: Matching<br>-In the excess zone, may become dictatorial<br>A)
Q8: Matching<br>-A strategy to better manage your selling
Q9: Matching<br>-In the excess zone, may agree with
Q10: Matching<br>-Tendency to control over others<br>A) style-flexing<br>B) dominance
Q11: Matching<br>-tendency to drift into the excess zone
Q12: Matching<br>-Is a barrier to success in selling<br>A)
Q13: Matching<br>-It is more difficult to get to
Q15: Matching<br>-In the excess zone, may be overly