The Process of Building or Developing a Scorecard Can Be

Multiple Choice

The process of building or developing a scorecard can be summarized in six steps or stages. The first step is to:

A) Assess the firm's foundations, core beliefs, market opportunities, competition, finances, goals, and understanding customers.
B) Breaking down the overall business strategy into smaller elements, which can be referred to as objectives.
C) Development of the overall company strategy or strategies.
D) Performance measures are developed so that the firm can track its progress on achieving its objectives.
E) Strategic map of the overall strategy or created is created using the principles and concepts associated with process mapping.