Question 1

In materials handling, the transportation and shipping activities are typically performed in combination with storage, order picking, and sorting. The three most often used pieces of equipment are:

Accepted Answer

A)  Conveyors; automatic guide vehicle systems; operator-controlled trucks or tractors. 
B)  Horizontal carousels; man-ride machines; conveyors. 
C)  AS/RS; operator-controlled trucks or tractors; automatic guided vehicle systems. 
D)  Vertical carousels; man-ride machines; AS/RS. 
E)  Vertical carousels; AS/RS; conveyors.

Question 2

Small firms are unable to implement any automated materials handling systems because of their cost.

Accepted Answer

A) True 
 B)False

Question 3

Which company introduced a packaging scorecard and the "Sustainable Packaging Playbook" for its suppliers in an effort to reduce packaging waste?

Accepted Answer

A)  Ace Hardware 
B)  IBM 
C)  McDonald's 
D)  Target Stores 
E)  Walmart

Question 4

Major disadvantage of conveyors includes inaccurate order fulfillment, poor reliability and lack of flexibility once they are installed.

Accepted Answer

A) True 
 B)False

Question 5

Car-in-lane materials handling equipment is best used where there are small quantities of a large number of SKUs.

Accepted Answer

A) True 
 B)False

Question 6

Pallets are used to move and stores products and can be made from a variety of materials. The majority of pallets are made from:

Accepted Answer

A)  Cardboard. 
B)  Corrugated paperboard. 
C)  Metal. 
D)  Plastic. 
E)  Wood.

Question 7

There are two primary goals associated with the handling and management of materials by individual firms or by multiple firms in the supply chain: minimize cost; and optimize customer service.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following materials handling events occurred first (i.e., earliest) in the historical development of materials handling management?

Accepted Answer

A)  Collapsible cardboard boxes are introduced. 
B)  Materials handling courses and laboratories begun at major U.S. universities. 
C)  Occupational Safety and Health Act (OSH
A)  is passed. 
D)  Patent issued for barcoding. 
E)  Use of pallets begins.

Question 9

An automatic guided vehicle system (AGVS) requires a driver (i.e., it is not driverless) as it moves through a facility over defined paths.

Accepted Answer

A) True 
 B)False

Question 10

The Uniform Product Code (UPC) contains 12 machine readable digits that identify __________ and __________.

Accepted Answer

A)  Country of origin; manufacturer. 
B)  Industry category or type; items. 
C)  Items; manufacturer. 
D)  Manufacturer; product creation date. 
E)  Items; product expiration date.

Question 11

Which of the following technologies does not provide real-time location data?

Accepted Answer

A)  Bar codes 
B)  GPS 
C)  RFID 
D)  Voice technology 
E)  All of the technologies would provide real-time location data.

Question 12

It has been estimated that __________ activities represent between 50 and 75 percent of warehouse operating costs.

Accepted Answer

A)  Order picking. 
B)  Shipping of products. 
C)  Slotting. 
D)  Sorting. 
E)  Transporting.

Question 13

Many factors govern good package design. For a computer manufacturer, which of the following package design factors would be most important?

Accepted Answer

A)  Handling ability. 
B)  Pricing (cost). 
C)  Product packability. 
D)  Protective level. 
E)  Standardization.

Question 14

Which of the following statements about voice technology is FALSE?

Accepted Answer

A)  The payback period for the installation of voice technology systems is lengthy due to the cost of the equipment and software to support it. 
B)  The use of voice technology in warehouses and DCs is increasing. 
C)  Voice technology can be implemented by firms of all sizes. 
D)  Voice technology can improve productivity and accuracy in materials handling. 
E)  Voice devices are available in multiple languages.

Question 15

With respect to information transfer, the movement and storage functions require computerization at the electronic level, which requires computer-to-computer interface and involves data transmission. At the electronic level, machines and equipment are utilized.

Accepted Answer

A) True 
 B)False

Question 16

Voice technology is increasing in its implementation because it frees the picker's hands and eyes. However, it is limited in that the present level of technology only involves the use of the English language.

Accepted Answer

A) True 
 B)False

Question 17

Electric reach and deep reach forklift trucks, order-selector trucks, sideloaders, and turret trucks would be examples of which class of forklift trucks?

Accepted Answer

A)  Class 1: Electric motor ride forklifts. 
B)  Class 2: Electric narrow aisle forklifts. 
C)  Class 3: Electric hand pallet jacks or walkie forklifts. 
D)  Class 6: Electric and internal combustion engine tractor forklifts. 
E)  Class 7: Rough terrain forklift trucks.

Question 18

RFID tags can be either active or passive. Passive tags have a power source and can transmit signals.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following types of automated equipment would likely be utilized in situations where there is very high storage density of products and computers control the equipment?

Accepted Answer

A)  Car-in-lane. 
B)  Horizontal carousels. 
C)  Man-ride machines. 
D)  Unit load AS/RS. 
E)  Vertical carousels.

Question 20

The storage of odd-shaped or crushable parts would require the use of which type of storage equipment?

Accepted Answer

A)  Cantilever racks. 
B)  Conventional pallet rack. 
C)  Drive-through racks. 
D)  Gravity flow racks. 
E)  Pallet stacking frames.

Exam 7: Materials Management and Handling in the Supply Chain

In materials handling, the transportation and shipping activities are typically performed in combination with storage, order picking, and sorting. The three most often used pieces of equipment are:

Small firms are unable to implement any automated materials handling systems because of their cost.

Which company introduced a packaging scorecard and the "Sustainable Packaging Playbook" for its suppliers in an effort to reduce packaging waste?

Major disadvantage of conveyors includes inaccurate order fulfillment, poor reliability and lack of flexibility once they are installed.

Car-in-lane materials handling equipment is best used where there are small quantities of a large number of SKUs.

Pallets are used to move and stores products and can be made from a variety of materials. The majority of pallets are made from:

There are two primary goals associated with the handling and management of materials by individual firms or by multiple firms in the supply chain: minimize cost; and optimize customer service.

Which of the following materials handling events occurred first (i.e., earliest) in the historical development of materials handling management?

An automatic guided vehicle system (AGVS) requires a driver (i.e., it is not driverless) as it moves through a facility over defined paths.

The Uniform Product Code (UPC) contains 12 machine readable digits that identify and .

Which of the following technologies does not provide real-time location data?

It has been estimated that __________ activities represent between 50 and 75 percent of warehouse operating costs.

Many factors govern good package design. For a computer manufacturer, which of the following package design factors would be most important?

Which of the following statements about voice technology is FALSE?

With respect to information transfer, the movement and storage functions require computerization at the electronic level, which requires computer-to-computer interface and involves data transmission. At the electronic level, machines and equipment are utilized.

Voice technology is increasing in its implementation because it frees the picker's hands and eyes. However, it is limited in that the present level of technology only involves the use of the English language.

Electric reach and deep reach forklift trucks, order-selector trucks, sideloaders, and turret trucks would be examples of which class of forklift trucks?

RFID tags can be either active or passive. Passive tags have a power source and can transmit signals.

Which of the following types of automated equipment would likely be utilized in situations where there is very high storage density of products and computers control the equipment?

The storage of odd-shaped or crushable parts would require the use of which type of storage equipment?