Multiple Choice
Which of the following statements regarding product stock-outs is FALSE?
A) Consumer responses to product stock-outs do not vary internationally; customers worldwide don't like to find products they want not available.
B) In most instances, a one-time stock-out will not result in a customer changing retail stores or changing the specific product they were going to buy.
C) Product stock-outs can be caused by delays in receiving shipments of products.
D) Repeated stock-outs often result in firms losing customers.
E) Whenever a customer experiences a product stock-out, there has been a customer service failure.
Correct Answer:
Verified
Correct Answer:
Verified
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