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    Business
  3. Study Set
    Supply Chain Management
  4. Exam
    Exam 2: Customer Service and Satisfaction
  5. Question
    Customer Service Has Three Components: Pre-Transaction (Before the Sale); Transaction
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Customer Service Has Three Components: Pre-Transaction (Before the Sale); Transaction

Question 14

Question 14

True/False

Customer service has three components: pre-transaction (before the sale); transaction (during the sale); and post-transaction (after the sale).

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