Question 1

Sam is driving to work and he stops at a red light in order to avoid a ticket. This illustrates:

Accepted Answer

A)  positive reinforcement 
B)  negative reinforcement 
C)  extinction 
D)  intermittent reinforcement

Question 2

Lifelong learning can be defined as:

Accepted Answer

A)  The total experience that we have during our working careers. 
B)  The commitment that an organization shows to employee development and learning 
C)  The adoption of a philosophy that we learn throughout our lives, and that learning does not cease when we reach a certain age 
D)  the culmination of qualifications that we accrue over our lifetime

Question 3

Visual Diagram Questions
(These diagrams can be used to test understanding of concepts rather than mere recollection. The provision of the diagrams removes the pressure to remember but does draw on the ability to explain a visual image. Instructors should take care if using a mix of other questions with visual diagram questions to ensure that the diagram does not provide answers to other questions in a test or exam.)
-The following chart shows behaviour-focused strategies for self-management.
a) Fill in the gaps.
b) Give an example of each.

Accepted Answer

The answer of Visual Diagram Questions
(These diagrams can be used...

Question 4

Positive reinforcement is a part of:

Accepted Answer

A)  cognitive learning 
B)  operant conditioning 
C)  classical conditioning 
D)  social learning

Question 5

Sam is late for work. He takes the risk and does not stop at a red light. As a result he is given a ticket by the police. Punishment as a strategy of reinforcement is:

Accepted Answer

A)  the same as negative reinforcement 
B)  finishing the job to avoid negative consequences 
C)  finishing the job to get a reward 
D)  avoiding negative consequences by refraining from an undesirable behaviour

Question 6

Explain the concept of extinction using an example.

Accepted Answer

The answer of Explain the concept of extinction using an...

Question 7

When the manager gets Sam's co-workers to stop laughing at his jokes at meetings and praises him for valuable comments, this illustrates __________ reinforcement.

Accepted Answer

A)  both negative and positive 
B)  both extinction and negative 
C)  both extinction and positive 
D)  both punishment and positive

Question 8

Sam is working on a group project in his Organizational Behaviour class. His team was praised for their excellent work by their lecturer. As a result the project team's performance improved dramatically. This scenario illustrates the use of:

Accepted Answer

A)  extinction 
B)  positive reinforcement 
C)  both positive and negative reinforcement 
D)  negative reinforcement and extinction

Question 9

Burnout is a psychological concept associated with the experience of long term exhaustion or diminished interest usually within the workplace.

Accepted Answer

A) True 
 B)False

Question 10

Explain the difference between negative and positive reinforcement.

Accepted Answer

The answer of Explain the difference between negative and positive...

Question 11

People with high efficacy believe that they lack self-control.

Accepted Answer

A) True 
 B)False

Question 12

A manager counselling co-workers not to laugh at another worker's jokes in a meeting is using:

Accepted Answer

A)  positive reinforcement 
B)  avoidance 
C)  punishment 
D)  extinction

Question 13

Both positive and negative reinforcement attempt to:

Accepted Answer

A)  encourage a desirable behaviour 
B)  reward excellent workers on a timely basis 
C)  discourage an undesirable behaviour 
D)  weaken a worker's desire for monetary rewards

Question 14

Among the guidelines for punishment is the advice to avoid telling the individual being punished what he or she has done wrong.

Accepted Answer

A) True 
 B)False

Question 15

Sam's manager likes to spot-check Sam's work output and then give him praise for desirable behaviour. This is an example of a(n) __________ schedule.

Accepted Answer

A)  variable interval 
B)  variable ratio 
C)  fixed ratio 
D)  fixed internal

Question 16

Explain 'organizational behaviour modification'. Describe how one or more reinforcement strategies could be used to deal with an employee who is consistently late for work but very productive when present.

Accepted Answer

The answer of Explain 'organizational behaviour modification'. Describe how one...

Question 17

Learning is:

Accepted Answer

A)  a relatively temporary change in behaviour resulting from experience 
B)  not related to behaviour or experience 
C)  a relatively permanent change in behaviour resulting from experience 
D)  concerned with both permanent and temporary changes

Question 18

Ethical concerns about systemic use of punishment include that:

Accepted Answer

A)  it is always the innocent worker who is punished 
B)  it is not effective at all in changing behaviour 
C)  it is inequitably administered 
D)  managers can abuse their power

Exam 3: Learning, Reinforcement and Self-Management

Sam is driving to work and he stops at a red light in order to avoid a ticket. This illustrates:

Lifelong learning can be defined as:

Positive reinforcement is a part of:

Sam is late for work. He takes the risk and does not stop at a red light. As a result he is given a ticket by the police. Punishment as a strategy of reinforcement is:

Explain the concept of extinction using an example.

When the manager gets Sam's co-workers to stop laughing at his jokes at meetings and praises him for valuable comments, this illustrates __________ reinforcement.

Sam is working on a group project in his Organizational Behaviour class. His team was praised for their excellent work by their lecturer. As a result the project team's performance improved dramatically. This scenario illustrates the use of:

Burnout is a psychological concept associated with the experience of long term exhaustion or diminished interest usually within the workplace.

Explain the difference between negative and positive reinforcement.

People with high efficacy believe that they lack self-control.

A manager counselling co-workers not to laugh at another worker's jokes in a meeting is using:

Both positive and negative reinforcement attempt to:

Among the guidelines for punishment is the advice to avoid telling the individual being punished what he or she has done wrong.

Sam's manager likes to spot-check Sam's work output and then give him praise for desirable behaviour. This is an example of a(n) __________ schedule.

Explain 'organizational behaviour modification'. Describe how one or more reinforcement strategies could be used to deal with an employee who is consistently late for work but very productive when present.

Learning is:

Ethical concerns about systemic use of punishment include that: