Question 1

Business processes are the work, procedure and rules required to complete the business tasks, independent of any information technology used to automated or support them.

Accepted Answer

A) True 
 B)False

Question 2

___________________________________ involves conducting both internal and external businessover the Internet, intranets, and extranets. It includes the buying and selling of goods and services, the transfer of funds, and the simplification of day-to-day business processes through the use of digital communications.

Accepted Answer

The answer of ___________________________________ involves conducting both internal and external...

Question 3

A ______________________________ studies the problems and needs of an organization to determine how people, data, processes, communications, and information technology can best accomplish improvements for the business.

Accepted Answer

The answer of A ______________________________ studies the problems and needs...

Question 4

How does globalization affect systems analysis?

Accepted Answer

A)  information systems must support multiple languages 
B)  information systems must support currency exchange 
C)  information systems become more complex 
D)  increased demand for multi-lingual analysts 
E)  all of these

Question 5

Web services are an example of B2B.

Accepted Answer

A) True 
 B)False

Question 6

One example of Business-to-Business electronic commerce is the marketing of a corporate image on the Internet.

Accepted Answer

A) True 
 B)False

Question 7

Total quality management (TQM) is a narrow approach to facilitate quality improvements and management within a specific product line.

Accepted Answer

A) True 
 B)False

Question 8

System analysts may be temporarily pooled and assigned to specific projects for any business function as needed.

Accepted Answer

A) True 
 B)False

Question 9

Decision makers who are concerned with the overall business performance, any strategic or long-term planning, and problem solving are

Accepted Answer

A)  supervisors 
B)  middle Managers 
C)  executive Managers 
D)  mobile Managers 
E)  none of these

Question 10

Collaborative technologies are those that enhance interpersonal communications and team work.

Accepted Answer

A) True 
 B)False

Question 11

Continuous process improvement examines a business process to implement a series of small changes for improvement.

Accepted Answer

A) True 
 B)False

Question 12

B2B could ultimately evolve into electronic business. Electronic business is the complete, paperless and digital processing of virtually all business transactions that occur within and between businesses.

Accepted Answer

A) True 
 B)False

Question 13

System analysts initiate change within the organization.

Accepted Answer

A) True 
 B)False

Question 14

A management information system can use data provided by a transaction processing system.

Accepted Answer

A) True 
 B)False

Question 15

A system builder is a technical specialist who constructs information systems and components based on the design specifications generated by the system designers.

Accepted Answer

A) True 
 B)False

Question 16

Executive managers are concerned with the short-term and tactical management issues.

Accepted Answer

A) True 
 B)False

Question 17

Contract programmers are one example of an external service provider.

Accepted Answer

A) True 
 B)False

Question 18

Any person who has an interest in existing or new information systems is known as

Accepted Answer

A)  A stockholder 
B)  an end-user 
C)  a stakeholder 
D)  a network manager 
E)  none of thee

Question 19

Business process redesign (BPR) is the study, analysis and redesign of fundamental business processes to reduce costs and/or improve value-added to the business.

Accepted Answer

A) True 
 B)False

Question 20

Knowledge is processed data.

Accepted Answer

A) True 
 B)False

Exam 1: The Context of Systems Analysis and Design Methods

Business processes are the work, procedure and rules required to complete the business tasks, independent of any information technology used to automated or support them.

A ______________________________ studies the problems and needs of an organization to determine how people, data, processes, communications, and information technology can best accomplish improvements for the business.

How does globalization affect systems analysis?

Web services are an example of B2B.

One example of Business-to-Business electronic commerce is the marketing of a corporate image on the Internet.

Total quality management (TQM) is a narrow approach to facilitate quality improvements and management within a specific product line.

System analysts may be temporarily pooled and assigned to specific projects for any business function as needed.

Decision makers who are concerned with the overall business performance, any strategic or long-term planning, and problem solving are

Collaborative technologies are those that enhance interpersonal communications and team work.

Continuous process improvement examines a business process to implement a series of small changes for improvement.

B2B could ultimately evolve into electronic business. Electronic business is the complete, paperless and digital processing of virtually all business transactions that occur within and between businesses.

System analysts initiate change within the organization.

A management information system can use data provided by a transaction processing system.

A system builder is a technical specialist who constructs information systems and components based on the design specifications generated by the system designers.

Executive managers are concerned with the short-term and tactical management issues.

Contract programmers are one example of an external service provider.

Any person who has an interest in existing or new information systems is known as

Business process redesign (BPR) is the study, analysis and redesign of fundamental business processes to reduce costs and/or improve value-added to the business.

Knowledge is processed data.