As an Owner and Manager of Tricky Toys, Bob Baldwin

Multiple Choice

As an owner and manager of Tricky Toys, Bob Baldwin has been fascinated by all the changes occurring and transforming the workplace. Bob is concerned about the important OB trends that he can understand and take advantage of in developing and positioning his company in the marketplace.
-________ are external to the individual but still affect his or her behavior and performance.

A) Motivations
B) Role perceptions
C) Situational factors
D) Abilities
E) Resolutions