Multiple Choice
With respect to sales, which entity within an organization is responsible for CRM usage?
A) IT
B) Senior management
C) Sales management
D) Marketing management
E) Customer service management
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q14: Which of the following is not an
Q15: Sales representatives require computers. Which of the
Q16: Many CRM programs fail because salespeople are
Q17: What is Sales Force Automation?
Q18: How have sales managers been affected by
Q20: Which is not one of the usual
Q21: What customer data is important to collect
Q22: A salesperson is the owner of their
Q23: Which of the following is not a
Q24: CRM helps us to develop an analytical