Multiple Choice
Loyalty programs become CRM programs when
A) System metrics and management of specific customer strategies are integrated
B) Systems metrics and sales people agree on account objectives
C) System metrics are leveraged with buyers
D) Specific customer strategies are prioritized
E) Customers can be individually identified
Correct Answer:

Verified
Correct Answer:
Verified
Q5: Why is sales strategy changing today?<br>A) Because
Q6: CRM is the link between inside sales
Q7: The principal responsibility of salespeople is to
Q8: According to buyer process management the sales
Q9: Sales strategy is changing because of the
Q11: What are the two relationships that exist
Q12: Since retailers have taken responsibility for the
Q13: Discuss the two approaches that sales management
Q14: To ensure sales force performance against CRM
Q15: Which of the following reasons is not