Multiple Choice
When industries consolidate, which of the following is not true?
A) Customers gain leverage
B) Volumes for particular accounts increase
C) Products become commodities
D) Promotion management becomes more difficult
E) None of the above answers are true
Correct Answer:

Verified
Correct Answer:
Verified
Q35: For CRM to be more effective in
Q36: In order to compete with server-based applications,
Q37: Current server-based CRM providers are investing in
Q38: Technical improvements in CRM will be matched
Q39: _ million baby boomers are approaching retirement
Q41: What are KPIs?
Q42: The need to consider alternative territory management
Q43: According to industry experts implementing customer relationship
Q44: Sales force composition is expected to remain
Q45: If baby boomers retire from sales positions