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  3. Study Set
    Principles of Customer Relationship
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    Exam 11: CRM, Marketing Automation, and Communication
  5. Question
    Is Customer-Centric Thinking New? It Can Be Argued That We
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Is Customer-Centric Thinking New? It Can Be Argued That We

Question 51

Question 51

Multiple Choice

Is customer-centric thinking new? It can be argued that we now have the ability to serve customers as we did in


A) 1900
B) 1930
C) 1940
D) 1950
E) 1960

Correct Answer:

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