Question 1

A simple structure is most effectively used when a firm has several products sold through different channels or is trying to train people as specialists.

Accepted Answer

A) True 
 B)False

Question 2

When managing a large number of employees where outcomes are well-defined and those outcomes are associated with employee performance one can use the ________ method of coordination.

Accepted Answer

A)  direct supervision 
B)  empowerment 
C)  indirect oversight 
D)  standardization of work output

Question 3

Electrolux, described in the opening vignette for the chapter, has structured itself primarily around

Accepted Answer

A)  the different activities that it performs. 
B)  the countries in which it operates. 
C)  crucial value-creating resources. 
D)  the types of products that it offers.

Question 4

The groups that are directly responsible for the competitive advantages that the firm enjoys are known as

Accepted Answer

A)  the techno structure. 
B)  the core. 
C)  line management. 
D)  the key operators.

Exam 11: Strategy and Structure

A simple structure is most effectively used when a firm has several products sold through different channels or is trying to train people as specialists.

When managing a large number of employees where outcomes are well-defined and those outcomes are associated with employee performance one can use the ________ method of coordination.

Electrolux, described in the opening vignette for the chapter, has structured itself primarily around

The groups that are directly responsible for the competitive advantages that the firm enjoys are known as