Which of the Following Statement(s) Is(are) True About Follow-Up Activities

Multiple Choice

Which of the following statement(s) is(are) true about follow-up activities?

A) The salesperson must follow up on everything that he or she requests others to do for the customer.
B) Written requests are sufficient to ensure that the requests are handled properly.
C) Even when a sales call is unsuccessful, a salesperson should write down what he or she has learned.
D) both a and c of the above.
E) none of the above.