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    Sales Management
  4. Exam
    Exam 5: Customer Interaction Management
  5. Question
    Which of the Following Skills Are Used in the Interaction
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Which of the Following Skills Are Used in the Interaction

Question 11

Question 11

Multiple Choice

Which of the following skills are used in the interaction phase of the selling process?


A) needs discovery
B) dealing with dissatisfaction
C) advocating a solution
D) a and c only
E) all of the above

Correct Answer:

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