Multiple Choice
A complete training needs analysis includes which of the following?
A) observation and questioning of salespeople
B) review of the firm's strategic objectives
C) customer input
D) review of company records
E) all of the above
Correct Answer:
Verified
Correct Answer:
Verified
Q10: The main attraction of outside training specialists
Q11: Trainees who understand their customers are in
Q12: The ultimate objective of any training program
Q13: Internet training offers cost savings, flexibility and
Q14: The main advantage of centralized training is
Q16: Training methods available for use include all
Q17: In general, new salesperson training is not
Q18: Sales managers should schedule periodic retraining sessions
Q19: Research with industrial firms indicates that companies
Q20: Firms retrain experienced salespeople for all the