You Are a Big Proponent of Role-Playing for Trainee Salespeople

Multiple Choice

You are a big proponent of role-playing for trainee salespeople because one big advantage of role playing is:

A) to get trainees to apply knowledge/skills they have acquired in videos and lectures to a realistic encounter with the customer.
B) to build trainees emotional skills when dealing with customers.
C) to increase the trainees understanding of the product and its applications.
D) to encourage different functional units to work together to increase the effectiveness of their team selling efforts.
E) both b and c of the above.