You Have Just Been Hired as the Sales Manager That

Multiple Choice

You have just been hired as the sales manager that is going to shake up a poor performing district. Within the first few weeks, you recognize that you are going to implement a change in direction. The first step you need to take is:

A) redesign the selling process.
B) implement a sales support program.
C) assess the customer environment(s) in which the company operates.
D) Redesign the sales force's customer orientation.
E) develop a better sales strategy.