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You Have Just Implemented Significant Change Initiatives in Three Areas

Question 70

Multiple Choice

You have just implemented significant change initiatives in three areas: (a) customer orientation, (b) sales strategy, and (c) selling processes. Your next step in the change management process is:


A) Assess the customer environment(s) in which the company operates.
B) Measure indicators of successful change such as revenue growth in new strategic areas.
C) Immediately implement a number of supporting programs to energize and direct continued performance
D) Immediately roll out the change initiate to all sales people in the company.
E) None of the above. Nothing further needs to be done.

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