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    Business
  3. Study Set
    Quality and Performance
  4. Exam
    Exam 1: Introduction to Quality and Performance Excellence
  5. Question
    _____ Is an Important Dimension Associated with Service Quality
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_____ Is an Important Dimension Associated with Service Quality

Question 12

Question 12

Multiple Choice

_____ is an important dimension associated with service quality.


A) Aesthetics
B) Serviceability
C) Durability
D) Accuracy

Correct Answer:

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