Multiple Choice
As per the net promoter score, scores of 7 and 8 are usually associated with _____.
A) passives
B) promoters
C) detractors
D) dissatisfiers
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q69: In the Malcolm Baldrige criteria, one of
Q70: Adhering strictly to job descriptions and performing
Q71: With respect to customer satisfaction attributes, _
Q72: The most important similarity between the Resource
Q73: One of the key ideas of integrative
Q75: Quality function deployment (QFD) allows people to
Q76: Translating customer needs into product features can
Q77: List the three guiding principles upon which
Q78: The Resource Dependence Perspective was developed by:<br>A)
Q79: Customer engagement software is designed to help