The Most Important Similarity Between the Resource Dependence Perspective and Total

Multiple Choice

The most important similarity between the Resource Dependence Perspective and Total Quality is their mutual emphasis on the idea:

A) of internal customers as a key quality perspective.
B) that human resources are the key competitive edge for any organization.
C) that the sources of an organization's success lie outside its boundaries.
D) of constituencies of quality at different levels of the organization.