An Insurance Company Is Negotiating with Its Labour Union on Varying

Multiple Choice

An insurance company is negotiating with its labour union on varying aspects of the compensation package including remuneration and benefits. Which strategy would be most appropriate for the CEO to use in reaching agreement on the contract terms for the amount of staff vacation?

A) Bargaining with union representatives for nonfinancial benefits
B) Expanding the use of tough bargaining tactics
C) Gathering information about staff expectations
D) Brokering the prospect of arbitration
E) Setting up mediation processes