Multiple Choice
Service products are characterized by three key qualities
A) intangibility, uncustomized, and unstorability.
B) intangibility, customization, and unstorability.
C) intangibility, customization, and storability.
D) tangibility, customization, and storability.
E) tangibility, uncustomized, and storability.
Correct Answer:

Verified
Correct Answer:
Verified
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