Nathan Is the Plant Manager for Arwen Manufacturing

Multiple Choice

Nathan is the plant manager for Arwen Manufacturing. Though he does not work hands-on on the manufacturing process, he needs to know the ins and outs of the processes, so that he can guide his employees effectively and step in to help if necessary. According to Katz, this involves developing Nathan's ________ skills.

A) technical
B) moral
C) conceptual
D) human
E) interpersonal