Question 1

A(n)_________ system analyzes data and extracts useful insights,patterns,and relationships that might be significant.

Accepted Answer

A) Business intelligence software 
B) Enterprise resource planning 
C) Intranet 
D) Expert locator 
E) Collaborative work

Question 2

An enterprise resource planning system can collect,process,and provide information
about an organization's entire enterprise,including orders,product design,production,purchasing,inventory,distribution,human resources,receipt of payments,and forecasting
of future demand.

Accepted Answer

A) True 
 B)False

Question 3

____________________ tools and techniques apply to services as well as manufacturing.

Accepted Answer

The answer of ____________________ tools and techniques apply to services...

Question 4

List the four most common types of facilities layouts.

Accepted Answer

The answer of List the four most common types of...

Question 5

In ____,staffing flexibility is enhanced.

Accepted Answer

A) process layout 
B) product layout 
C) cellular layout 
D) fixed-position layout 
E) one position layout

Question 6

A service organization is an organization that produces nonphysical goods that require customer involvement and cannot be stored in inventory.

Accepted Answer

A) True 
 B)False

Question 7

In a computer-manufacturing firm,the technical core includes

Accepted Answer

A) the plants where the computers are manufactured. 
B) the human resources department. 
C) the research and development department. 
D) the marketing department. 
E) all of these.

Question 8

The product layout is most efficient when

Accepted Answer

A) the organization produces huge volumes of custom products. 
B) the organization produces huge volumes of identical products. 
C) the flow of raw materials is constant. 
D) combined with a process layout. 
E) all of these

Question 9

____________________ organizations are those that produce physical goods.

Accepted Answer

The answer of ____________________ organizations are those that produce physical...

Question 10

____________________ networking is online interaction in a community format where people share personal information and photos,produce and share all sorts of information and opinions,or unify activists and raise funds.

Accepted Answer

The answer of ____________________ networking is online interaction in a...

Question 11

Employees are discouraged to participate in the improvement of quality under lean manufacturing.

Accepted Answer

A) True 
 B)False

Question 12

Name and briefly describe the four most common types of facilities layouts.

Accepted Answer

The answer of Name and briefly describe the four most...

Question 13

The product layout is efficient when the organization produces or provides small quantities of different products and services.

Accepted Answer

A) True 
 B)False

Question 14

Technical management is the field of management that specializes in production of goods and services and uses special tools and techniques for solving production problems.

Accepted Answer

A) True 
 B)False

Question 15

In operations management,problems can be hidden with large inventories.

Accepted Answer

A) True 
 B)False

Question 16

Which is not a manufacturing organization?

Accepted Answer

A) Ford Motor Company 
B) McDonald's 
C) General Motors 
D) Levi Strauss 
E) All of these are manufacturing organizations.

Question 17

Which of the following is a networked information system that collects,processes,and provides information about an organization's entire enterprise,from identification of customer needs and receipt of orders to distribution of products and receipt of payments?

Accepted Answer

A) Customer relationship management system 
B) Business performance dashboard 
C) Enterprise resource planning system 
D) Wiki 
E) Performance taillight

Question 18

Radio-frequency identification uses electronic tags that can identify and track individual items such as books,automobiles,or even people.

Accepted Answer

A) True 
 B)False

Question 19

An intranet is an external communications system that uses the Internet and is shared by two or more organizations.

Accepted Answer

A) True 
 B)False

Question 20

____________________ is formally defined as the field of management that specializes in the production of goods and services and uses special tools and techniques for solving manufacturing problems.

Accepted Answer

The answer of ____________________ is formally defined as the field...

Exam 20: Managing the Value Chain, Web 20, and E-Business

A(n) _________ system analyzes data and extracts useful insights,patterns,and relationships that might be significant.

An enterprise resource planning system can collect,process,and provide information about an organization's entire enterprise,including orders,product design,production,purchasing,inventory,distribution,human resources,receipt of payments,and forecasting of future demand.

____________________ tools and techniques apply to services as well as manufacturing.

List the four most common types of facilities layouts.

In ____,staffing flexibility is enhanced.

A service organization is an organization that produces nonphysical goods that require customer involvement and cannot be stored in inventory.

In a computer-manufacturing firm,the technical core includes

The product layout is most efficient when

____________________ organizations are those that produce physical goods.

____________________ networking is online interaction in a community format where people share personal information and photos,produce and share all sorts of information and opinions,or unify activists and raise funds.

Employees are discouraged to participate in the improvement of quality under lean manufacturing.

Name and briefly describe the four most common types of facilities layouts.

The product layout is efficient when the organization produces or provides small quantities of different products and services.

Technical management is the field of management that specializes in production of goods and services and uses special tools and techniques for solving production problems.

In operations management,problems can be hidden with large inventories.

Which is not a manufacturing organization?

Which of the following is a networked information system that collects,processes,and provides information about an organization's entire enterprise,from identification of customer needs and receipt of orders to distribution of products and receipt of payments?

Radio-frequency identification uses electronic tags that can identify and track individual items such as books,automobiles,or even people.

An intranet is an external communications system that uses the Internet and is shared by two or more organizations.

____________________ is formally defined as the field of management that specializes in the production of goods and services and uses special tools and techniques for solving manufacturing problems.